TELEHEALTH

I exclusively provide individual counseling via telehealth for clients living in the State of Michigan​. Below are some guidelines to follow to make the most of our sessions.

 

How to Make the Most of Your Telehealth Session

1. Creating privacy within shared spaces

   • Questions to ask: Am I able to be somewhere alone? Do I feel safe to speak openly about personal information?

   • Steps to take: If you live in a shared space, consider asking loved ones if they can be elsewhere during your hour-long sessions. Sometimes that isn’t possible. Using headphones and placing a sound machine by the door can help increase privacy.

2. Where to set up the session

   • Questions: Where can I place my electronic device and sit with comfort? How’s the temperature in the room? The ambient noise?

   • Steps: Desks and tables are the most successful place to set up therapy. Find a stable spot for your computer or device, and a comfortable seat for your body. Notice if your body has any additional needs around temperature and comfort, and if the noise and lighting are conducive to focused work.

3. Strong internet connection

   • Question: What do I need to do to ensure a strong internet connection?

   • Steps: Consider buying an ethernet cable and an adapter, so you can plug your laptop directly into the internet. This creates a stronger, more stable connection than using Wi-Fi.

4. Restart computers and devices

   • Question: When is the last time I restarted the device I plan to use for therapy?

   • Steps: Restart your device prior to session. Restarting electronics improves their functioning.

5. Use a separate browser

   • Question: What can I see on the screen while I’m in session?

   • Steps: Open the telehealth session on a separate browser, so you cannot see tabs for email or other websites. Maximize the image so it fills the entire screen.

6. Turn off notifications

   • Question: What push notifications might come in while I’m in session?

   • Steps: Disable email and app notifications on the device you’re using for the session.

7. Turn phones and smart watches to airplane mode or do not disturb

   • Question: What other devices on my body or around my space might alert me to notifications while in session?

   • Steps: Best practice is to turn these devices to airplane mode or do not disturb and set them on the other side of the room. Parts of us are trained to check our devices, so even having them on our body can be a distraction.

8. Keep your phone nearby

   • Questions: If our connection drops, how will my therapist contact me? If we’re having audio issues, what’s an alternate way to connect?

   • Steps: While phones are a distraction, they’re also an incredible tool. Please keep your phone charged and nearby. If our connection drops, I will first attempt to call you before sending an email. If for some reason our audio isn’t strong, we’ll use the telehealth platform for video and supplement audio through our phones.

9. Getting space from pets

   • Question: In addition to human interruptions, are there any pets in my space who might seek attention during session?

   • Steps: As an animal lover, I totally get wanting to have your cat or dog in the room during counseling. With that said, pets can sometimes create more distraction than benefit, and it may be best to do the hour-long session in a pet-free space.

10. Give buffer time before and after session

    • Question: What do I do right before and after session?

    • Steps: When commuting to in-person sessions, time in transit to and from counseling provides natural buffer for transition. With telehealth, clients can pop into sessions in an instant, and the transition time is lost. Plan to create a routine of spending ten minutes settling in and getting ready for counseling before our meeting. This might include taking deep breaths, reviewing notes from last week, getting a glass of water and having a snack, or stretching your body to relax and get comfortable. After session, I encourage you to take ten minutes to journal about your experience. What stood out to you about counseling today? What do you want to remember from the session? Did you meet any specific Parts? If so, what were their jobs and good intentions?

11. Speak for your emotions

    • Questions: Am I experiencing emotions in my body that my therapist seems to miss? Am I ever hoping my therapist might not notice I’m feeling sad or upset while we’re talking?

    • Steps: Another loss with telehealth is that I cannot see your whole body and will have a harder time reading your body language. In order to stay attuned, it’s really important for you to speak for your emotions, especially sadness or other quiet feelings of vulnerability. Telehealth requires a lot of good, explicit communication.